Careers

Job Description: Branch Manager – Forex

Locations: Gurugram

Role Overview:

The Branch Manager – Forex will be responsible for overseeing the overall operations and business development of the branch. This includes managing daily forex transactions, driving sales performance, achieving revenue targets, ensuring full compliance with RBI guidelines, and maintaining high service standards. The ideal candidate should be a self-starter with leadership qualities, a strong understanding of RBI regulations, and experience in forex sales and operations.

Eligibility Criteria:

1. Educational Qualification:

1. • Minimum: Bachelor’s degree in any discipline.
   • MBA or related postgraduate degree preferred.

2. Experience:

1. • Minimum 3–5 years of experience in the Forex or Financial Services industry.
   • Prior experience in a branch leadership role is highly desirable.

3. Skills & Knowledge:

1. • Understanding of foreign exchange products, RBI compliance, and operational procedures.
   • Strong leadership and team management abilities.
   • Excellent communication, negotiation, and problem-solving skills.

Key Responsibilities:

• Branch Leadership & Development

• • Lead branch-level sales and operational activities to ensure smooth and compliant functioning.
  • Build a result-oriented and customer-focused team.
  • Drive growth in branch revenue and profitability through active business development.
  • Monitor daily transactions, customer interactions, and staff performance.
• Sales & Target Achievement
  • Achieve monthly and quarterly sales targets for currency exchange and forex card products.
  • Identify new business opportunities in the local market (corporates, travel agents, MICE, etc.).
  • Support and mentor the sales team to meet individual and branch targets.
• Regulatory Compliance
  • Ensure 100% adherence to RBI guidelines and internal company policies at all times.
  • Oversee KYC and AML procedures with accuracy and timeliness.
  • Coordinate with compliance and audit teams for periodic reviews and reporting.
• Customer Service & Relationship Management
  • Maintain high levels of client satisfaction through prompt service and professional conduct.
  • Resolve escalated customer queries or complaints effectively.
  • Develop and nurture long-term relationships with key clients.

• Reporting & Coordination
  • Submit daily, weekly, and monthly reports to senior management.
  • Coordinate with HO teams (Finance, Compliance, HR, IT) for operational needs.
  • Represent the branch during internal and external audits.

About IME India Pvt. Ltd.

IME India Pvt. Ltd. is a Reserve Bank of India-licensed Full-Fledged Money Changer (FFMC) with operations across Delhi NCR and Mumbai. Now in its eighth year, IME India has established a reputation for trust and service excellence in the foreign exchange sector. The company is committed to offering fast, reliable, and fully compliant forex solutions to both retail and corporate clients.

Company website: www.imeindia.com

Apply Now →

Job Description: Sales Executive Forex

Locations: Delhi, Noida, Gurugram, Mumbai

Eligibility Criteria

1. Educational Qualification

• Minimum: Bachelor’s degree in any discipline.

• Candidates with a background in Forex Marketing or Business Development will be preferred.

2. Experience

• 0 to 3 years of experience in Forex Sales or Financial Services.

• Fresh graduates with strong communication skills and a keen interest in the foreign exchange market are encouraged to apply.

3. Skills Required

• Solid understanding of foreign exchange products (currency notes, prepaid forex cards, etc.).

• Excellent communication and interpersonal skills.
• Ability to meet sales targets and establish long-term client relationships.
• Familiarity with RBI regulations, KYC norms, and compliance processes related to forex transactions.
• Proficiency in MS Office and basic digital tools.

Key Responsibilities

1. Build tie-ups with:
   • Corporate clients whose employees travel frequently abroad for business or training.
   • Tour operators handling outbound group tours.
   • MICE companies organising overseas events.
   • Travel agencies and agents arranging foreign trips.
   • Foreign airlines operating from Indian airports.
2. Promote and cross-sell forex products (currency exchange, forex cards, etc.).
3. Conduct daily visits to existing and prospective clients to generate business.
4. Maintain strong relationships with clients to drive repeat business.
5. Work closely with internal teams to ensure timely and smooth delivery of forex services.
6. Participate in local marketing campaigns and promotional initiatives.
7. Achieving revenue targets

About IME India Pvt. Ltd.

IME India Pvt. Ltd. is a Reserve Bank of India-licensed Full-Fledged Money Changer (FFMC) with operations across Delhi NCR and Mumbai. Now in its eighth year, IME India has established a reputation for trust and service excellence in the foreign exchange sector. The company is committed to offering fast, reliable, and fully compliant forex solutions to both retail and corporate clients.

Company website: www.imeindia.com

Apply Now →

Job Description

Position: National Sales Head
Location: Noida, India
Reports To: CEO & Executive Chairman
Company: IME India Pvt. Ltd.

About IME India Pvt. Ltd.

IME India Pvt. Ltd. is a Reserve Bank of India (RBI) licensed Full-Fledged Money Changer (FFMC) and a trusted partner for cross-border and domestic money transfer solutions. With a strong network across key cities, IME India is committed to delivering safe, seamless, and fast payment experiences.

Our service portfolio includes:

• Indo-Nepal Money Transfer (INMT)

• Domestic Money Transfer (DMT)

• Aadhaar Enabled Payment System (AePS)

• Utility Bill Payments via BBPS

• Western Union Inward Remittance Services

We aim to empower customers and agents with innovative, compliant, and technology-driven solutions that fuel financial inclusion across India.

Role Overview

We are seeking a dynamic and visionary National Sales Head to lead IME India’s pan-India expansion strategy. This leadership role focuses on scaling our money transfer business by strengthening agent networks, introducing innovative solutions, and driving adoption of DMT, AePS, BBPS, Western Union inward remittances, and other financial inclusion products.

You will directly collaborate with the CEO and Executive Chairman to shape IME India’s growth roadmap and build a high-performance, customer-focused sales organization.

1.  Key Responsibilities

Strategic Leadership

• Design and implement nationwide sales strategies to drive transaction growth.

• Expand market penetration for DMT, AePS, BBPS, Western Union inward remittances, and other financial inclusion offerings.

• Build strategic alliances to accelerate customer and agent acquisition.

Sales Team Leadership

• Lead, mentor, and motivate a multi-regional sales team.

• Set performance KPIs, monitor results, and ensure goal achievement at scale.

• Foster a performance-driven, customer-first culture across the organization.

Business Development & Product Growth

• Identify new opportunities to diversify and grow financial inclusion products.

• Collaborate with product, marketing, compliance, and technology teams to enhance offerings.

• Drive innovation in agent onboarding, transaction processes, and customer engagement.

Agent Network Expansion

• Build, strengthen, and manage a robust agent and retail partner network.

• Forge deeper relationships with Western Union partners, agents, and fintech collaborators.

• Boost transaction volumes through strategic engagement and partnership-driven growth.

Compliance & Risk Oversight

• Ensure strict compliance with RBI regulations and IME India’s policies.

• Address potential escalations and risks swiftly in collaboration with internal teams.

Market Research & Insights

• Track competitor strategies and emerging financial inclusion trends.

• Provide actionable insights to maintain a competitive edge in the market.

2. Key Requirements

• Experience: Minimum 12+ years in senior sales leadership, preferably in FinTech, NBFC, BFSI, or digital money transfer ecosystems.

• Domain Expertise:

• • Deep knowledge of DMT, AePS, BBPS, Western Union inward remittance, and financial inclusion solutions.

• • Experience in agent network development and management.

• Education: MBA/PGDM in Marketing, Finance, or related fields preferred.

• Skills:

• • Proven ability to drive high-volume, pan-India sales growth

• • Strong leadership and negotiation capabilities

• • Familiarity with RBI compliance frameworks

• • Data-driven decision-making and excellent communication skills

Why Join IME India

• Lead at Scale: Shape IME India’s nationwide financial inclusion journey.

• Impact Millions: Empower underserved customers with safe, fast, and reliable payment solutions.

• Collaborative Growth: Work alongside senior leadership to design and execute innovative strategies.

• Industry Leadership: Be at the forefront of digital payments and cross-border remittances.

Apply Now →

Job Description: Sales Executive – DMT, AePS, INMT, BBPS & Cross-Selling

Locations: Amritsar, Delhi, Noida, Lucknow, Ahmedabad, Baroda, Mumbai, Pune, Surat

Services: INMT (Indo-Nepal Money Transfer), DMT (Domestic Money Transfer), AePS (Aadhaar Enabled Payment System), BBPS (Bharat Bill Payment System), and Cross-Selling of Insurance & Third-Party Products

Eligibility Criteria:

1.  Educational Qualification

• Minimum: Bachelor’s degree in any stream
• Candidates with basic understanding of digital financial services will be preferred

2.  Experience

• 1–3 years of experience in:
  • Field sales
  • Retail financial services (especially DMT, AePS, INMT, BBPS)
  • Agent onboarding in fintech or banking sector
• Freshers with good communication skills and local market understanding may also apply.

3.  Skills Required

• Working knowledge of DMT, AePS, BBPS, and other digital platforms
• Strong communication, relationship-building, and persuasion skills
• Ability to explain and train retailers/agents on financial service platforms
• Fluency in the local language is mandatory; English and Hindi are an added advantage
• Basic computer skills and familiarity with smartphone applications

Key Responsibilities:

• Identify and onboard new retailers (kirana shops, CSCs, recharge outlets, etc.) for financial services
• Promote usage of INMT, DMT, AePS, BBPS, and other supported digital platforms
• Educate and train retailers/agents on how to use the platforms effectively
• Cross-sell insurance products and third-party financial offerings
• Provide timely after-sales service and resolve agent issues to ensure continued activity
• Submit regular field updates and reporting to the Area Sales Manager
• Achieve monthly targets for agent onboarding, activation, and transaction volume.

About IME India Pvt. Ltd.

IME India Pvt. Ltd. is a Reserve Bank of India-licensed Full-Fledged Money Changer (FFMC) with operations across Delhi NCR and Mumbai. Now in its eighth year, IME India has established a reputation for trust and service excellence in the foreign exchange sector. The company is committed to offering fast, reliable, and fully compliant forex solutions to both retail and corporate clients.

Company website: www.imeindia.com

Apply Now →